Watch: Volkswagen dealers want better vehicle logistics visibility

Ray Mikicuik, VW and Christopher Ludwig

SVP of sales Ray Mikiciuk says vehicle ETA is a top priority for Volkswagen Group’s dealer body in the US – and that is changing how sales work with supply chain teams.

Ray Mikiciuk explains that VW’s order pipeline is entirely full and that its  dealer body is clamouring for more updates and visibility of vehicle orders to share with its customers. That is putting more pressure order-to-delivery processes, and leading to more frequent updates for vehicle ETAs at every stage of the supply chain. 


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